Star Points Hotel Kuala Lumpur, Kuala Lumpur

The hotel is conveniently situated in the heart of a bustling shopping area, making it accessible to many shopping malls and attractions. The rooms, while okay, had some noise coming from the AC, but the presence of partex partitions helped mitigate this issue. The service was satisfactory with helpful staff, especially at the reception desk. The location is a major plus point for travelers, being close to various tourist attractions and offering easy access to a supermarket right next to the lobby. The dining experience was affected by the current situation, and the facilities were decent overall.

This hotel is perfect if you need a place to crash after a day out. The rooms were cozy and clean, although I did experience some noise that seemed to be coming from nearby. The staff were friendly and helpful, but they could improve by being more attentive to handling guest payments. The location is excellent, right in the heart of the city and conveniently close to shopping areas. The dining experience was average, with noisy surroundings and breakfast that could use some enhancement. Overall, a decent stay with some room for improvement.

The hotel is conveniently located in the bustling area between Masjid India and Lulu Market, making it a perfect hub for travelers. While the rooms are practical, especially for families, they lack cleanliness and maintenance. The absence of room fresheners is a missed opportunity.

I found the hotel to be quite spacious and centrally air-conditioned, ensuring a comfortable stay. However, the décor with its dark colors made the ambiance a bit gloomy and dated.

My stay at the hotel was a mix of positives and negatives. The rooms were impeccably clean and tidy, with the housekeeping team always ready to maintain the high standards. On the downside, there was a slight delay during check-in, but the room amenities, including a refrigerator, coffee, tea, bottled water, shower essentials, and good WIFI, made up for it. The shower experience was excellent. The service, while mostly helpful, had a hiccup with water facilities that took a couple of days to resolve. The location, although central with easy access to markets and food options, could benefit from a refurbishment. The dining experience offered a pleasant buffet breakfast, albeit with mainly Indian dishes. Overall, the facilities provided were satisfactory and added value to the stay.

During our previous stays, the hotel provided spacious rooms that were comfortable with good air conditioning and amenities, although cleanliness could have been better. The staff members are very polite and kindhearted, but there were instances where they needed to be more alert when handling guest payments. The location was most suitable for me, easily reachable to other destinations and close to the city center, Sogo mall, and Merdeka Square. The dining experience offered a good mixture of local and Western meals in a nice and clean restaurant with a city view from the 14th floor up. The facilities were up to standard, but there were areas that could be improved.

I had a pleasant stay at the hotel. The rooms were well-equipped with amenities like a refrigerator, coffee, tea, bottled water, shower gel, shampoo, and moisturizer. The shower was excellent, but I had to request a change of wet linen which was promptly done after I asked. The price was fair for the value received.

I had a mixed experience at this hotel. The rooms were not what I expected; the bathroom ceiling had a hole that was not repaired, and the service from the staff was rude. However, the rooms were spacious, comfortable, and very clean compared to others.

The hotel room wasn't the cleanest and was very small, but the staff was very friendly and provided a welcoming atmosphere. Despite the slight musty smell, the service was efficient and the staff were attentive and pleasant, maintaining a high level of excellence hard to find elsewhere. The location was great for exploring Kuala Lumpur through public transport and walking, although it lacked English-speaking options. The dining experience was described as basic, with pleasant offerings but some complaints about noise and breakfast quality.

The hotel is conveniently located, with spacious carpeted rooms that ensure a comfortable stay. However, the room was not as depicted in the booking photos. The service was mostly friendly, with some exceptions. The location is great, near shopping centers and major attractions. The dining experience offers a good variety of local and western meals. Overall, it's a comfortable stay with some room for improvement in service.